For any questions or issues with an order, please send an email. I will aim to respond to all queries within 48 hours.
All artworks are named and signed on the back of the canvas.
All original artwork orders will include a handwritten note from myself.
Shipping
When you buy an original artwork from me, it will be packaged and distributed by myself. Artworks are packaged in sturdy boxes and packed with bubble wrap to ensure safe arrival of your painting.
Shipping to Canada is free. Orders to U.S. are free for purchases over $100
Orders will be fulfilled and posted out within 3 days of your order.
Artworks will be posted via Canada Post. Using the tracked + signed service, you will receive an email from orders@clarepeach.com when your order is shipped, which will contain tracking info.
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The customer is responsible for any import fees incurred during shipping, some countries do not charge import fees for canvas paintings but please be aware of this. If the postal service is unable to deliver your order, and therefore returned to sender, you can request a refund once the painting arrives back with me, or I can re-ship your painting (you are responsible for additional shipping charges).
I currently ship domestically in Canada, and internationally to Europe and the rest of North America. If you live outside these areas, your order will not be completed at checkout and you will not be charged.
Additional shipping locations may be added in future.